Privacy Policy

1. Introduction

Kazeyami Innovations Private Limited, a company incorporated under the Companies Act, 2013, with Corporate Identification Number (CIN) U62013UP2026PTC248992, and having its registered office at CP-12, Sector D-1, LDA Colony, Kanpur Road, Lucknow 226012, Uttar Pradesh, India (the “Company”, “we”, “us”, or “our”), is the Data Fiduciary in respect of personal data processed through the website https://www.kazeyami.com and pages on that domain (the “Website”).

This Privacy Policy (the “Policy”) describes the personal data we collect, the purposes for which we process it, the persons with whom we may share it, the rights available to you as a Data Principal under the Digital Personal Data Protection Act, 2023 (the “DPDP Act”) and other applicable law, and how you may contact us.

By accessing the Website or submitting information to us, you acknowledge that you have read this Policy. Where the DPDP Act or other applicable law requires consent, we process the relevant personal data on the basis of that consent, which you may withdraw as described in this Policy.

2. Scope

This Policy applies only to the Website, including the demonstration enquiry form, and to communications you initiate with us using contact details published on the Website (including email and WhatsApp).

This Policy does not apply to other websites, applications, or products operated by the Company or its affiliates, including without limitation studio.kazeyami.com, games.kazeyami.com, and mockyatra.com, each of which may publish its own privacy notice. It also does not apply to third-party websites linked from the Website.

3. Personal data we collect

We may collect and process the following categories of personal data.

3.1 Data you provide

When you submit a demonstration enquiry or otherwise contact us, we collect:

1. identity and contact data, including your name, email address, and mobile telephone number;
2. professional and project data, including venue or location, intended use, timeline, and any notes or materials you choose to send; and
3. the content of correspondence you send to us by email, telephone, or WhatsApp.

3.2 Data collected automatically

When you visit the Website, we and our service providers may collect:

1. technical data, including internet protocol (IP) address, browser type and version, device type, operating system, referring URL, pages viewed, dates and times of access, and approximate location derived from IP address; and
2. usage data collected through Google Analytics 4 and Google Tag Manager, as described in clause 6.

We do not collect payment card data or government identifiers through the Website. We do not seek sensitive personal data. Please do not include such information in an enquiry.

4. Purposes of processing

We process personal data for the following purposes:

1. to operate, maintain, and secure the Website;
2. to receive, assess, and respond to demonstration enquiries and other requests;
3. to communicate with you about your enquiry, including by email, telephone, or WhatsApp where you have used those channels or provided those details;
4. to understand how the Website is used, to measure performance, and to improve its content and availability, including through Google Analytics 4;
5. to detect, prevent, and investigate fraud, abuse, unsolicited submissions, or security incidents;
6. to comply with law, respond to lawful requests, and establish, exercise, or defend legal claims; and
7. to enforce our Terms of Use.

We do not sell personal data. We do not use personal data collected through the Website for third-party advertising.

5. Legal basis

Where required, we process personal data:

1. on the basis of your consent, including when you submit the demonstration enquiry form or when analytics cookies or similar technologies are used as described in clause 6;
2. for certain legitimate uses permitted under the DPDP Act, including voluntary provision of data for a specified purpose, and compliance with law; and
3. as otherwise permitted or required by applicable law.

You may withdraw consent in respect of processing that is based on consent by writing to us at the contact details in clause 14. Withdrawal does not affect processing already completed, or processing that we are required or permitted to continue under law. If you withdraw consent for communications about an enquiry, we may be unable to continue handling that enquiry.

6. Cookies, Google Analytics, and Google Tag Manager

6.1 Cookies and similar technologies

The Website may store cookies or use similar technologies (including pixels, local storage, and tags) on your device.

6.2 Strictly necessary

Certain cookies or similar technologies may be required for the Website to function, for security, and to prevent abuse. These do not require consent where they are strictly necessary for the provision of the Website.

6.3 Analytics

We use Google Analytics 4, deployed through Google Tag Manager (services of Google LLC and its affiliates, including Google India Private Limited) (“Google”). These tools collect information about how visitors use the Website, including pages viewed, approximate geographic region, device and browser information, referral source, and identifiers stored in cookies (including cookies named _ga and _ga_*). Google may process this information in the United States of America and other countries.

Google’s processing is subject to Google’s terms and privacy policy, available at https://policies.google.com/privacy. You may control analytics cookies through your browser settings, Google’s advertising and analytics controls, and the Google Analytics Opt-out Browser Add-on. Blocking analytics cookies will not prevent use of the Website but will limit our ability to measure traffic.

6.4 Consent

Google Tag Manager and Google Analytics load only after you accept analytics cookies on the Website banner. You may decline. The Website still works if you decline. You can change this at any time using Cookie settings in the footer, or by using the browser and Google controls described above, or by writing to us at the contact details in clause 14.

7. Disclosure of personal data

We may disclose personal data to:

1. persons within the Company who need it to handle your enquiry or operate the Website;
2. Data Processors and service providers who host the Website, process enquiries, provide communications, security, or analytics (including Google), under arrangements that require them to process data only on our instructions and to implement appropriate security;
3. professional advisers, including legal and accounting advisers, where reasonably required;
4. a successor or affiliate in connection with a merger, acquisition, or reorganisation, subject to this Policy or equivalent notice; and
5. public authorities, courts, or other parties where required by law or to protect our rights, users, or the public.

If you contact us via WhatsApp, Meta Platforms, Inc. and its affiliates process that communication under their terms. If you contact us by email or telephone, the relevant network and mailbox providers process that communication in the ordinary course.

8. International transfers

Our service providers, including Google, may process personal data outside India. We will transfer digital personal data outside India only in accordance with the DPDP Act and any restrictions notified by the Central Government. By using the Website or submitting an enquiry, you acknowledge that such transfer may occur for the purposes stated in this Policy.

9. Retention

We retain personal data only for as long as necessary for the purposes stated in this Policy, including:

1. demonstration enquiry records: for the period required to handle the enquiry and for up to twenty-four (24) months after our last correspondence on that enquiry, unless a longer period is required for legal, accounting, or dispute purposes;
2. analytics data: for the period configured in our Google Analytics property, subject to Google’s retention settings; and
3. security and server logs: for a short period consistent with security and abuse-prevention needs, unless needed longer to investigate an incident.

We will erase or anonymise personal data when the retention period ends, except where retention is required or permitted by law.

10. Security

We implement reasonable security safeguards appropriate to the nature of the data and the harm that may result from a breach, including access controls, encryption of the Website in transit, and limits on who may view enquiry data. No method of transmission or storage is completely secure. You transmit information over the internet at your own risk.

11. Your rights

Subject to the DPDP Act and other applicable law, you may:

1. obtain a summary of the personal data we hold about you and the processing activities;
2. request correction, completion, or updating of inaccurate or incomplete personal data;
3. request erasure of personal data, unless retention is required or permitted by law;
4. withdraw consent where processing is based on consent;
5. have a grievance redressed in accordance with clause 12; and
6. nominate, in the manner prescribed, another individual to exercise your rights in the event of your death or incapacity, once such nomination facility is provided as required by law.

To exercise these rights, write to sales@kazeyami.com with sufficient detail for us to verify your identity and locate the relevant records. We may refuse a request where the DPDP Act or other law allows or requires us to do so, and we will inform you of the reason where we are permitted to do so.

12. Grievance redressal

You may address grievances relating to this Policy or our processing of personal data to:

We will acknowledge your grievance and endeavour to resolve it within the period prescribed under the DPDP Act and the rules framed thereunder. If no period is prescribed, we will endeavour to resolve it within thirty (30) days of receipt. If you are not satisfied, you may escalate the matter to the Data Protection Board of India in accordance with the DPDP Act.

13. Children

The Website is intended for persons aged eighteen (18) years or older and for representatives of organisations. We do not knowingly process personal data of children. If you believe a child has provided personal data to us, please contact us and we will delete it as required by law.

14. Contact

For questions about this Policy or our processing of personal data:

15. Changes

We may revise this Policy from time to time. The updated Policy will be published on this page with a revised “Last updated” date. Where a change is material, we may provide additional notice on the Website. Continued use of the Website after the updated Policy is published constitutes notice of the change. Where law requires fresh consent, we will seek it.